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Travel costs not paid fast enough
I am a 77-year-old, 100- percent-disabled veteran entitled to beneficiary travel reimbursement for my trips to the Spark M. Matsunaga Veterans Administration clinic.
I must travel to the clinic at least once every month. Instead of receiving payment of travel claims on the same day as appointments, VA patients must wait seven to 10 weeks or longer to receive payment.
The reimbursement payment for my July 15 trip has not yet been received. Many patients need quick payment in order to afford their trips to the clinic.
The Pacific Islands Health Care System must change this unfair procedure to better serve its patients.
Brooks Outland
Waianae
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